Here's a list of actions that you should take when your website is not working. Connect from another computer/network Try visit your website from another computer or network. If you don't have an additional network available, you can try...
The error "ERR_SSL_UNRECOGNIZED_NAME_ALERT" or "ERROR SSL UNRECOGNIZED NAME ALERT" shows up when your domain does not have SSL installed.
Your domain will show the "Attention" status when your domain is not pointing to the correct IP address. Click on the "Attention" text to see to which IP address your domain resolves.
To enable debug mode in WordPress, first go to cPanel and open File Manager. Navigate to your domain's root folder and open wp-config.php. Find a line that looks like: define( 'WP_DEBUG', false ); And change it to: define( 'W...
This usually happens after upgrading WordPress and means that the database needs upgrading.
NXDomain is a status of a domain that does not exist in the DNS zone. This means your nameservers are not returning DNS zone information for your domain. There can be many reasons why your domain shows this status, but the main reasons are...
If you see a white 403 Forbidden error (with white background and black text) then it means that everything is fine with your domain, but you have to upload files to your domain's root directory. The 403 Forbidden error means that the we...
The most important thing you need for email forwarding to work is MX records for your domain. Without MX records, your domain cannot receive emails. The MX record usually requires 2 records. One A record: mail.yourdomain.com for examp...
Internal server error aka 500 error is an error that you usually see when something is wrong with your website: Bad .htaccess configuration Almost always, if there's a mistake in your .htaccess file, your website will show an internal ser...
What you should do is whitelist our router IP addresses in your firewall so that they won't get blocked. Our router clusters use many different IP addresses so the best way to identify them would be by checking the hostname of the IP addre...
