To cancel individual or multiple IP addresses: Click on "IP addresses" in the sidebar. Find the IP group where IP addresses are, that you wish to cancel and open it. Check IP addresses that you wish to cancel. You can select more th...
To add additional website slots to your IP addresses go to your IP group and find your IP address where you wish to add additional website slots.
To cancel your order, go to the Billing page. Find your order from the orders table and click on it.
To set up your VAT ID, all you need to do is click on "Company" in the sidebar, select the VAT tab and "Add VAT ID".
Yes! All you need to do is go to Billing page. There you can see "Billing profiles". Click on "Click here to create a credit card billing profile" to add a credit card.
At the moment, it is not possible to create a Paypal subscription.
The price of an IP address may depend on the availability, geographic location and bandwidth costs.
You can download your invoice by going to Billing and clicking on the "Invoices" tab. There you can see all of your invoices.
For security reasons, we do not replace IP addresses. We will replace your IP address when it's not working and we are unable to get it to work within a reasonable time.
There can be two reasons why your EUR invoice may change month after month. Orders are being moved to a new renewal date By default, our system creates an order for one month (if you choose a monthly billing cycle). After the first...