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My website is not opening, what to do?

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Here's a list of actions that you should take when your website is not working.

Connect from another computer/network
Try visiting your website from another computer or network. If you don't have an additional network available, you can try visiting your website using your phone without wifi. If your website works in another network, your IP address may have been temporarily blocked, your ISP caches your DNS, or something might be wrong with your network connection.

Test your website in a website checker
There are many different website testing tools out there; here are some of them:

Your IP might be temporarily blocked if your website works while using those services.

Your domain's DNS is not set up properly
This is a very common issue. Use to test your website and ensure it's pointing to the correct IP address.

If something is still wrong, contact our support, and we will help you.


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