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My domain shows 403 Forbidden, what to do?

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If you see a 403 Forbidden error (with gray background and black text), and a "LiteSpeed" message at the bottom of the page. Then it means everything is fine with your domain, but you must upload files to your domain's root directory. 


The 403 Forbidden error means that the web server does not allow your domain's visitor to see the contents of your domain's root directory. It's there to protect your files. To resolve this error, upload your website's files or create an index.php, index.html, or index.htm file.


If you visit your domain and see a 403 Forbidden error with blue elements then this means our WAF or firewall has rejected your request or your domain has not yet been routed in our system. In that case, create a support ticket and send us the "Request ID" you see on the error page. It's right under the error message in gray text.


If you try to visit your IP address and see a blue 403 Forbidden error, our system doesn't show your website when you visit your IP address. You can only access your website using your domain.

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