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How do I set up an email forwarder?

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An email forwarder sends messages received at an address on your domain to another email address. For example, you can forward messages fromĀ info@example.com to an existing mailbox at inbox@example.net.

The forwarder itself does not create a mailbox or store messages.

Before you start

Your domain's MX record must route incoming email to the IP address assigned to your domain. The MX record should point to a mail server hostname that resolves to that IP address.

If your domain uses our private nameservers, our system has already configured the required MX record.

Open the forwarding settings

  1. In the customer panel, go to Domains.

  2. Select the domain group that contains your domain.

  3. Find the domain and click Actions to open the domain overview.

  4. Select the Email Addresses tab to view your existing email addresses.

  5. Click Add Email address.

  6. In the Type dropdown, select Forwarder.

Enter the forwarding details

You can create a forwarder for a specific address or a catch-all forwarder.

Regular forwarder

Enter the email address you want to create, followed by the destination address that should receive its messages.

For example, a forwarder for info@example.com sends messages addressed to info@example.com to your chosen destination.

Catch-all forwarder

Enter * in the email address field, followed by the destination address.

A catch-all forwarder receives messages sent to addresses at your domain that do not have their own mailbox or forwarder. This allows you to receive those messages without creating each address individually.

Save and test

Save your changes to create the forwarder.

Send a test email to the forwarding address and check that it arrives at the destination. To test a catch-all forwarder, send the message to an address at your domain that you have not created.


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