Billing

Can I add more website slots to my IP?
Sure!  All you need to do is paste your IP address to the search box, that is located at PBN dashboard's header, and press enter. A small popup will a...
Tue, 1 Oct, 2019 at 1:02 PM
Can I set up a Paypal subscription?
To set up a Paypal subscription go to Billing page. There you can see your orders list. Click on the small arrow next to "View" button on the orde...
Tue, 1 Oct, 2019 at 1:03 PM
Can you replace my IPs?
For security reasons, we do not replace IP addresses. We will replace your IP address when it's not working and we are unable to get it to work within ...
Tue, 1 Oct, 2019 at 1:03 PM
Can I use VAT ID with my invoices?
To set up your VAT ID, all you need to do is click on "Company" in the sidebar, select VAT  and "Add VAT ID". You can also setup VAT...
Tue, 8 Jun, 2021 at 1:10 PM
Can I pay using a credit card?
Yes! All you need to do is go to Billing page. There you can see "Billing profiles". Click on "Click here to create a credit card billing prof...
Tue, 1 Oct, 2019 at 1:04 PM
How do I cancel my order?
To cancel your order, go to Billing page. Find your order from the orders table and click on the small arrow next to "View" button. There you can ...
Tue, 1 Oct, 2019 at 1:04 PM
Why the payment link is not clickable?
If your invoice is larger than $500 USD then the payment link is disabled. This means, you will have to pay your invoice using a bank transfer. You can fin...
Tue, 1 Oct, 2019 at 1:04 PM
How to cancel individual IPs?
To cancel individual IP address or multiple IPs: go to "IP Addresses", select your "IP Group", find the IPs which you wish to downgrade/...
Mon, 7 Jun, 2021 at 9:32 PM
How to download invoices?
There are 3 ways to download your invoices in PDF format. 1. Go to Billing page and scroll down to invoices table. Click on Show all invoices. There you...
Tue, 8 Oct, 2019 at 11:48 AM
I have a Paypal subscription, but my invoice is still unpaid
Paypal will pay your invoice on the day when the invoice is generated. It happens automatically, and there is no fixed time when Paypal pays it; it can happ...
Thu, 17 Dec, 2020 at 2:07 PM