RSS Feed
Knowledgebase : General
So you are wondering can you use backup plugins for Wordpress with our hosting service. The answer is yes! But what we do not allow is storing all of your backups in our server. The reason is simple, backups should be kept in off server location from wh...
In order to use FTP to connect to your cPanel and upload new files, you need to connect to your cPanel hostname not your domain or IP address. FTP traffic is not allowed through the network. For example, if your cPanel server is pbn38.priorityprospect.c...
Unfortunately we do not remove IPs that you don't like. We only replace IPs that do not work.
If you lost your Wordpress login info then you have 2 choices: * Reset them manually * Recover them from our dashboard If you installed Wordpress manually or from Softaculous that's in cPanel, you will need to reset them manually. Please read the f...
Sometimes you might want to move your domain to another IP. It can be done in 2 ways: 1. REMOVING YOUR DOMAIN AND ADDING IT AGAIN Easiest thing to do is to remove your domain and add it again. To do that, please follow these steps: 1) Click on "Acti...
Easiest thing you can do is use our Wordpress importing tool. Visit this page for more information: https://dashboard.priorityprospect.com/networks/importer/ [https://dashboard.priorityprospect.com/networks/importer/]
Because of the incredible design of our network, you can use any kind of nameserver setups as you wish. You can use: * Private nameservers * Registrar nameservers (Namecheap, Godaddy, you name it) * DNS hosts (DYN, Cloudns, etc) * Cloudflare ...
If you encounter this message in the action menu then don't worry. This just means that you installed your software before we released our current software installer. This means our system does not have enough information to allow you to uninstall your so...