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Knowledgebase : Billing
Yes, you can do that. All you need to do is go to "Billing" page and find your order that you wish to upgrade. > _If you don't know to which order your IP belongs, type/paste it > into the search box at the top left of the dashboard and it will > show y...
Yes, you can cancel individual IPs. In order to get them removed from your account, please contact our support and send us the list of IPs that you wish to remove. PLEASE KEEP IN MIND THAT WE DO NOT REFUND THE REMAINING TIME FOR THOSE IPS. Before we c...
If you are planning a larger order, contact our support for more information. By default, our limit for bulk discount is 500 IPs (whole account not one order).
At this moment it's not possible to downgrade IPs automatically.
We generate invoices monthly. This means, you will receive 1 invoice for every order you have. We do not offer yearly billing.