Knowledgebase: cPanel
I Cannot Access cPanel, Connection Times Out!
Posted by Support Agent on 26 January 2018 06:25 PM

When you are seeing "Connection Timeout" error then you are probably going to a wrong URL.

You cannot access cPanel by going http://yourdomain.tld/cpanel because it tries to redirect to http://yourdomain.tld:2083 and that port is not forwarded through the network.

In order to access your cPanel, you have 2 choices:

  1. You log in directly from your cPanel address. You can find the cPanel address from your network view. You must use the username and password you set when you created your network.
  2. You click on the cPanel address in your network's view. It will automatically log you in
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